Infinium Technology provides services to support IT Management initiatives. Our use of experienced Subject Matter Experts and adherence to delivery methodologies enhances the value realized by our customers.
We support the Systems, you support your customers
Infinium, first and foremost, is concerned with the health and stability of our customers. We believe in investing in an initial engagement process, which allows a period of time to become aware of your business concerns and help tailor solutions to meet your key business objectives. We want you to walk away with win-win scenarios, precise answers and the assurance you have made the most sensible, cost-effective decision.
Infinium Technologies Project Delivery Methodology supports PMP and the ITIL Solution Support Framework. Each service we provide conforms to established project delivery requirements.
Communication to ensure expectations and requirements are met for each service, effective communication processes are established to include requirements for progress and status reports.
Quality Assurance to improve our delivery practices we utilizing a Price of Non-Conformance metric to assess our services effectiveness.
Disaster Recovery Assessment: The clients current business resumption and IT Infrastructure disaster recovery plans and capabilities are reviewed and risks identified. Plans and capabilities are evaluated against industry best practices. Risks and recommended corrective action approaches are documented in a comprehensive report, and summarized in a final assessment presentation.
Strategy Development: This service develops and documents the client strategic direction through the execution of a Business Impact Analysis (BIA). The results are used to create a roadmap of the steps necessary to achieve strategic business objectives.
Recovery Infrastructure Architecture Definition: Resources such as, hardware, software, supplies, services, standby equipment, and vendor contracts are evaluated to develop the infrastructure necessary to support the client's recovery strategy. The architecture created, defines resources needed to support the recovery timeline, strategies for emergency response, IT recovery, and business area recovery and resumption.
Recovery Plan Development & Update: Utilizing the established strategy, and defined Infrastructure Architecture; or, the results of a plan assessment, this service develops and updates the detailed plans necessary to ensure a successful IT recovery and business resumption. Client personnel are trained on the recovery process and recovery plans are exercised.
Recovery Management Exercise and Audit: This service provides the planning, execution and audit of a recovery exercise. Exercise options include a paper walkthrough or actual production fail-over. A planning session is held to review the roles and responsibilities of each member of the recovery team, as well as departmental responsibilities. We serve as the exercise leader, or provide support to the clients recovery coordinator during the actual exercise execution. A post exercise audit is conducted and results documented including corrective action approaches, and a presentation of the audit findings is delivered.
As the demands of the business change or grow, IT needs to be able to respond to these changes quickly and cost effectively. Many people are now using virtualised infrastructures (servers, desktops and storage) to deliver this flexibility and maximise the utilization of their investment. Infinium has been designing and implementing virtualization solutions for over ten years. Virtualization is essential for IT organizations today, simplifying administration, increasing resource utilization, and enabling agility with streamlined provisioning of IT resources.
Infinium's virtualization solutions enable technologies to become cost-effective and manageable. Infinium is a recognized specialist in virtualizing storage environments using IBMs SAN Volume Controller. We have many years of experience of implementing logical partitions on IBM System i and System p mid-range servers and we are VMware partner for windows virtualisation projects.
Alongside the more traditional methods of delivering IT services to the business, Infinium offers a number of cloud computing services:
If a new IT service is to be provided to the business, or the provision of an existing service reviewed, then a cloud service could be an option. There are now a variety of ways of delivering an IT service to the business, ranging from the traditional model to Software as a Service:
You will need to assess the IT service you are considering against a number of criteria such as business requirements, system interoperability, security and regulatory compliance and service levels to determine the most suitable option for delivering the service.
Infinium Technologies possesses extensive experience providing mission-critical Data Center Management services. Our approach ensures reliable and continual data asset availability - wherever and whenever our clients need it. Our solutions are reliable, efficient, and cost-effective. Our managed services infrastructure approach provides engineering, capacity planning and operations and maintenance - the full lifecycle of Data Center Management activities. We meet client's Data Center Management requirements by delivering flexible, scalable server/storage systems.
Infinium Technologies monitors and continually optimizes data center environments for clients and proactively identifies datacenter performance, problem identification and resolution, and patch management. We perform regular preventative maintenance services and provide reporting and resolution. Our implementation processes and procedures based on ITILv3 and industry best practices support a secure datacenter environment. Areas covered:
Business decisions to migrate data centers can be driven by many things such as an IT cost reduction initiative, regulatory requirements, business service risk mitigation, a newer data center operation, or legacy data center environments that are incapable of hosting modern & dense IT infrastructure. Among the biggest risks organizations face when transitioning their Data Center is migrating IT systems and applications. A data center migration is a highly strategic project that must be executed without impacting business operations, Service Level Agreements, performance, availability and data protection requirements. Given the dynamic operational environment of today's data centers wherein applications and data are consistently changing, the most important things to acknowledge are the Data Center migration strategy, the migration plan and the many unique facets of the IT environment. Infinium Technologies can provide: